FAQ

CONSULTATION //

I have a concept in mind, but I don't have much experience with design or printing. Can you help?

Give us a call for free advice—no strings attached. Thanks to today’s digital technology, many projects are simpler than you might think. We offer limited design services, and our production team is here to support you every step of the way.

Could you walk me through the process in simple terms?

VISUALIZE - DESIGN - PRINT

Step 1: Share Your Ideas
Start by giving us a call to discuss what you have in mind. Even if it’s just a rough concept, we can help you bring it together. Try to think about key elements like images, colors, fonts, sizes, and the message you want to convey.

Step 2: Create the Design
Next, your ideas are turned into digital artwork—either by you or with professional assistance. Media Marksmen offers limited design services, depending on your needs. Just ask us about the available packages.

Step 3: Print & Produce
Once your design is ready, it’s time to bring it to life. Your artwork will either be printed directly onto the final material (such as photo paper or wallpaper) or printed first and then applied to a surface like plastic or metal—common for signs and displays.

DESIGN //

I have artwork and a clear idea of what I want. Could you let me know which file format you require?
  • Convert your project to CMYK color mode and save it as a TIFF file with LZW compression

  • Provide high-resolution digital files. For optimal results, ensure the resolution is at least 100 dpi at 100% size (or equivalently, 200 dpi at 50% size, or 400 dpi at 25% size).

  • Convert all fonts and strokes to outlines.

  • For logos, please create vector files and save them as PDFs.

  • Keep text and important images, such as logos, at least ¼ to 1 inch away from the edges of your design. For vinyl banners, allow a 1.5-inch margin to accommodate grommets and trimming.

  • Specify Pantone colors for solid areas to achieve the best color match (up to 85% accuracy).

  • Make sure all files include the correct file extensions.

  • For large files, please use WeTransfer to send them to us.
What if I need help creating my artwork or design?

While custom printing is our specialty, graphic design is not our primary focus. However, because of the nature of our work, we can tailor our designs to meet your exact requirements. Ask us about the design package that best fits your project. This service is provided in close consultation with you and will always be confirmed before production begins.

What is vector file format?
A Guide to Logo Vector Files: What is a Vector file format? And why should I use it?

Countless times clients have asked in a panic, “Can you please send my logo over to our printer in a “vector’ format? I have no idea what this means!”” Or, we need to request a client’s existing logo for our design work, only to receive a rasterized file format that doesn’t allow us to use it with unlimited creativity.

This article is a guide to vector formats (a.k.a. EPS files), explaining what they are and why you should use them for your firm or company logo. 

What is the definition of Vector Graphic?

According to Wikipedia: “Vector graphics files store the lines, shapes and colours that make up an image as mathematical formulae.” They are also known as EPS files.

Have you heard of Adobe Illustrator? It’s the way to do it.

A vector graphics program (like Adobe Illustrator) uses these mathematical formulae to construct the screen image, building the best quality image possible. The mathematical formulae determine where the dots that make up the image should be placed for the best results when displaying the image.

Should you care about resizing your logo? Yes, all logos can be on a billboard.

Since these formulae can produce an image scalable to any size and detail, the quality of the vector image is limited only by the resolution of the display. The file size of vector data generating the image stays the same.” For example, printing vector images on paper will usually give a sharper, higher resolution output than displaying them on a screen, but they use exactly the same vector data file.

Why Should I have my Logo in Vector Format?
  • We can manipulate it better and have more creative options;
  • We can separate it from the background and pull apart elements;
  • We can edit the colours;
  • We can use it on stationery designs;
  • We can use it for other print materials, including brochures, direct-mail pieces, and other print materials;
  • The colours can be set up to be printed consistently from any commercial printer;
  • It can scale to fit a billboard and won’t lose quality; and
  • It can be created in outlines so the font never loads differently.

HOW TO ORDER //

How do I place an order?

You can reach us in person, by phone, or via email. To ensure accuracy, all orders must be submitted in writing—either by email or in person—along with a 50% deposit. Production will begin only after you’ve reviewed and approved the final design artwork.

How do I pay for my order?

We accept MasterCard, Visa, and Debit, with all payments processed securely through PayPal.

How long will my order take?

Turnaround time depends on the product, design approval, and our current production schedule. Typically, you can expect a lead time of 4 to 10 days. We’ll discuss the timeline with you when you place your order and will do our best to accommodate your specific needs.

WALLPAPER MURALS & WALL DECALS //

What's the durability, how long does it last?

We offer a range of material options tailored to suit your project’s needs. Our product lines are designed with both short-term and long-term applications in mind.

Short-term materials feature adhesives that can be removed easily without causing damage, making them ideal for temporary use. Long-term products are built for durability, lasting up to 8 years or more. However, please note that exposure to direct sunlight and extreme weather conditions may affect longevity.

What is the material made of?

We specialize in adhesive vinyls and laminates, with a range of options tailored to your specific application needs. All graphics are digitally printed—whether in full color or black and white—using eco-friendly, original inks to ensure high-quality, lasting results.

How can I place my order and get started?

Give us a call or send us an email, and we’ll walk you through the full process—including a basic overview and pricing details. To provide an accurate cost estimate, we’ll need the wall’s dimensions (height and width).

Preview Your Mural
The next step is selecting your artwork. To help with your decision, we offer a fun and free preview! Simply send us a photo of your space along with your design idea (an image or artwork file), and we’ll superimpose the mural onto your photo. This gives you a realistic view of how your mural could look—at no cost and with no obligation.

Final Steps
Once you’re ready to move forward, we’ll provide a firm quote. With a purchase order and deposit in place, production and installation typically take about 7–10 days (within the Indianapolis, Indiana area).